Getting help is easy. Simply go to our support ticket system (https://www.ngwidgetsoftware.com/helpdesk/), click "Sign In", Create an account. Enter your eMail address, your name, phone number, time zone, create a secure password and click Register.


You will receive an welcome email from us with a confirm your account link. Just click the link and you'll automatically be logged in. Then click open a new ticket, your help topic, enter the issue summary and your message. Click "Create Ticket.


Once you create your ticket you will see the ticket status and support ticket number. You will also receive an email from us with the ticket number and a link to view the ticket progress.


Although we will acknowledge emails this is the best way to contact us so that we can make sure that any questions or issues you may have are taking care of immediately.